Return and Exchange Policy:

Opened Supplement and Cosmetic Products:

Please inspect your products immediately upon receipt.
Consult our experts: If you have any questions or concerns about the product, our customer care team is here to help.
Carefully read the information and instructions for use of the product you are interested in.
If you encounter any problems with your order, please notify us within the specified time frame.
Thank you for choosing Our Pharmacy.
For hygiene and safety reasons, we cannot accept returns or exchanges for supplement and cosmetic products that have been opened or have retained their original packaging.

Designated Products:
Some supplement and cosmetic products may be included in a specific category, which are not offered as an option for return or exchange.
This information will be available on the product page and at the time of purchase.

Care for Damaged or Incomplete Products:
If the products are damaged or incomplete, please notify us immediately so that we can resolve the issue promptly.

Product Selection Tips:
Contact them for additional information before making your purchase.

Read Product Information:
This can help you make informed decisions.

Report Problems:
We will process your request and do our best to serve you.
We value our customer relationships and will work to improve your shopping experience.